FEMBRA Pakistan

Privacy Policy

Comfort-led intimate apparel, delivered discreetly across Pakistan.

Buying intimate wear is personal, and we treat your information that way. This policy explains what we collect when you visit fembras.com or order from FEMBRA, how we use it, and the choices you have. Last updated: 29 September 2026.

Who we are

FEMBRA is a Pakistani bra brand based in Wazirabad, Punjab, founded by Abdul Sami. Our website is fembras.com. You can reach us at orders@fembras.com or on WhatsApp at +92 319 7171905.

What information we collect

Order details: your name, phone number, delivery address and city, your email if you give one, and the products, sizes and colours you order.
Messages: what you send us on WhatsApp, by email or through our contact page, for example a sizing question.
Basic website data: which pages you visit, your device and browser type, and cookies (see below).

How we use your information

To process, pack and deliver your order, and to confirm it with you by phone or WhatsApp.
To answer your questions about sizing, orders, returns and exchanges.
To keep our website working and to understand which pages are useful.
To send you offers or news, only if you have agreed to receive them. You can ask us to stop at any time.

Privacy in packaging and handling

Orders are sent in plain packaging with no description of what is inside on the outside. Your order details are seen only by the people who need them to pack and deliver your order.

Who we share it with

We share your name, phone number and address with the courier company that delivers your order, so they can reach you. Our website hosting and online store software providers also handle data as part of keeping the site running. We may share information with authorities if the law requires it. We do not sell your personal information.

Cookies

Our website uses cookies to keep items in your cart, complete checkout, and understand how the site performs. You can block or delete cookies in your browser settings, but the cart and checkout may not work properly without them.

How long we keep your information

We keep order records for as long as we need them to handle deliveries, returns and exchanges, and to meet legal and accounting requirements. After that, we delete or anonymise them.

Your choices

You can ask us to show you the information we hold about you, correct it, delete it, or stop sending you messages. Just contact us using the details above and we will help.

Children

FEMBRA products are sold to adults. If you are under 18, please ask a parent or guardian to place the order.

Security

We take reasonable steps to protect your information. No online system is completely secure, so we cannot guarantee absolute security.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Contact us

Questions about your privacy? Email orders@fembras.com or message us on WhatsApp at +92 319 7171905.